Vendor onboarding

From invitation to
approved vendor, without the chase.

Describe the onboarding questionnaire you need and VendorHub AI drafts it. Suppliers respond in their own language, by voice if typing is the barrier. Certificates and tax forms are read on arrival, public records are screened continuously, and qualification arrives on your desk as a decision rather than a to-do list.

Nothing for the vendor to installNo account, no password
What changes

Onboarding stops being a chase

The work in vendor onboarding is not the decision. It is everything before it: sending, chasing, reading, filing and checking. That is the part that runs on its own here.

Outcome 01

The chasing stops being yours

A vendor who stalls at page two gets a reminder without anybody noticing they stalled. Overnight, reminders go out, documents are read and filed, and scores refresh from the nightly mirror.

What that meansYou arrive to a short list of decisions rather than a list of people to chase.
Outcome 02

Language stops being a barrier

A supplier who would abandon an English form completes the same onboarding by speaking in their own language, while your team reads the record in English.

What that meansSuppliers you would otherwise lose at the form actually finish it.
Outcome 03

Screening findings come with evidence

A possible match is shown alongside your vendor's own details, so you compare two records rather than being handed a verdict you cannot interrogate.

What that meansFalse positives resolved in one click instead of becoming a week of email.
From invitation to renewal

The supplier lifecycle, end to end

Most of it runs without you. The parts that need judgement are yours.

01
Build the form

Describe the change, review what it did

Onboarding forms are questionnaires with sections, branching rules and document uploads. You can start from a template, build one from scratch, or tell VendorHub AI what you need and review the changes before they apply.

Build the form flow: start from template, scratch or prompt; VendorHub AI returns a reviewable change set; everything stays editable
02
Invite

A single secure link, no account to create

You pick the form that matches the vendor type and send a single secure link. There is nothing for the supplier to install and no password to create, which is where most onboarding portals lose people on day one.

Invite flow: pick a template, vendor needs no account, automatic reminders if they stall
03
Collect

They answer in their own language

The vendor works through the form in the language they actually use, by typing or by speaking. A supplier who would abandon an English form finishes this one, and your team reads every answer in English.

Collect flow: web or voice intake in the vendor language, team reads the English record
04
Read

Documents filed the moment they land

Insurance certificates, tax forms and licences are read as they arrive rather than opened by a person later. The expiry date is captured at the same time, which is what makes renewals possible at all.

Read flow: documents read automatically, expiry captured on upload, filed on the vendor record
05
Score

A qualification score that shows its sources

The EP Score is calculated from verified public records and the quality of the submission. Every category opens to show the exact sources behind it and the weight it carries, so a number is never handed over without its working.

Score flow: EP Score from public records, each category opens to its sources, refreshes when records change
06
Approve and renew

A supplier directory that stays current

Approved vendors sit in a directory with their score, category and validity date. Expiry is tracked per document, so when a renewal comes round the vendor is asked for that one item rather than the whole form again.

Approve and renew flow: directory with status score and validity, renew only what expired, carry forward the rest
How it works

Where your attention is actually needed

Each step deep links to the page that explains it properly.

Book a demo

Invitation sent, the follow-up is automatic

You pick a template and send a secure link. The vendor installs nothing. If they stall, reminders go out automatically rather than waiting for somebody to notice.

  • Templates for commercial, federal, services, manufacturing and IT vendors
  • A secure link, with nothing for the vendor to install
  • Automatic reminders when a vendor goes quiet
Learn more

By web or by voice, in their language

The vendor works through the form in the language they actually use. Voice intake means a supplier can answer by speaking rather than typing into a form they half understand.

  • Onboarding in the vendor's own language
  • Voice intake for suppliers who would abandon a form
  • Progress visible live, page by page
Learn more

Filed with their expiry dates

A certificate of insurance arriving at 5:41 in the morning is read, its expiry captured and the document filed against the vendor before anybody opens the workspace.

  • Documents read rather than retyped
  • Expiry dates captured at the point of upload
  • Filed against the vendor, not a shared drive
Learn more

Then you decide

Screening runs against exclusion, debarment, sanctions and watchlists on an ongoing basis, and the EP Score summarises what the record shows. Approval stays a human decision.

  • Continuous re-screening rather than a one time check
  • EP Score summarising documents, screening and movement
  • Findings presented with the evidence behind them
Learn more
The EP Score

Built from public records, and it shows its sources

The score is calculated from verified public government and business data plus the quality of the submission. Every category opens to the exact sources behind it.

Exclusions and sanctions counts for the most, because a listing matters more than a slow reply. Registration and identity, past performance and business stability follow, and every category shows how many sources fed it.

  • Exclusions and sanctions, weighted heaviest, drawn from federal exclusion and screening lists
  • Registration and identity, from federal entity registration and tax identification checks
  • Past performance, from federal award history rather than a paid rating
  • Business stability, from longevity and consistency signals in public data

A score that cannot be interrogated is a guess with a number on it. Clicking a category shows which sources were used, the weight applied and how many sources contributed.

  • Every category expands to the exact sources behind it
  • Weight shown per category rather than hidden in a formula
  • Only sources confident enough for production affect the score
  • Anything not yet reliable is listed separately rather than quietly included

The score moves when a public record changes or the vendor updates their submission, so it reflects the position now rather than the day they were onboarded.

  • Refreshes when public records change
  • Refreshes when the vendor updates their answers
  • A low score usually points at an unresolved question rather than a bad vendor
  • Approval stays a person's decision either way
What runs without you

The overnight shift

The clearest way to describe the product is to show what happened while nobody was logged in.

Book a demo
The challenge

Somebody's follow-up list

A vendor stalls at page two and stays there until a person notices, remembers, and writes an email asking them to continue.

Noticed byA person
TimingEventually
EffortRecurring
With VendorHub

Automatic reminders

Reminders went to two stalled vendors at 4:02 in the morning, and both opened the link afterwards. Nobody added it to a list.

Noticed byThe system
TimingImmediately
EffortNone
The challenge

Read and retyped

A certificate arrives by email, somebody opens it, types the expiry into a spreadsheet and saves the file somewhere they will hopefully remember.

Read byA person
ExpiryTyped
FiledSomewhere
With VendorHub

Read and filed automatically

The insurance certificate was read at 5:41, the expiry captured and the document filed against Delta Suppliers before anybody arrived.

Read byThe system
ExpiryCaptured
FiledOn the vendor
The challenge

Once, at onboarding

Vendors are checked when they are added and never again, so a listing that appears eighteen months later goes unnoticed.

FrequencyOnce
Later changesMissed
ConfidenceDecays
With VendorHub

Continuously

Eight vendors were re-screened overnight, seven fully clear and one flagged for review. That happens on a cycle rather than on a memory.

FrequencyOngoing
Later changesCaught
ConfidenceMaintained
The challenge

A queue of chasing

You open the workspace to a list of people who have not replied, documents to open and checks nobody has run.

You start withAdmin
DecisionsBuried
Time to first decisionLong
With VendorHub

A short list of decisions

Four items need you: two reviews, a renewal thirteen days out and one stalled vendor. The rest already ran.

You start withDecisions
AdminAlready done
Time to first decisionImmediate
Renewals

Request what changed, not the whole questionnaire

See it before it matters

Delta Suppliers's general liability insurance expires in thirteen days and Delta's workers compensation in fifteen. Acme and NovaTech sit further out at fifty and seventy four days.

  • Every document tracked to its own expiry date
  • A ninety day runway rather than an expiry surprise
  • Sorted by what lapses first

Ask only for what changed

Everything else on the record is unchanged and carries forward. The vendor is asked for exactly one document rather than being sent through a full resubmission.

  • Unchanged fields carried forward automatically
  • One document requested rather than the whole form
  • Vendors far more likely to actually complete it

The cycle plans itself

The renewal cycle is drafted rather than assembled, so planning it is a review rather than a spreadsheet exercise.

  • Renewal cycle drafted in advance
  • Emails drafted and waiting rather than written from scratch
  • You approve rather than compose
Everything in the workspace

The full picture of supplier qualification

The parts that make onboarding run without supervision.

Book a demo
Onboarding forms overview with sections, questions, and branching rules

Custom onboarding forms

Questionnaires with sections, branching rules and document uploads, built per vendor type.

Start from a template, build from scratch, or describe what you need. Federal, commercial, services, document-heavy and quick setup forms all ship ready to customise.

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VendorHub AI reviewable change set for questionnaire edits

Edit a questionnaire by describing it

Say what needs to change and review exactly what VendorHub AI did before it applies.

Ask for an insurance section at the top, or branching rules when a vendor answers yes. You get a change summary with every addition and removal listed, and nothing is locked afterwards.

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Vendor directory with EP Score and approved status

Vendor directory

Every onboarded vendor with their category, status, EP Score and validity date.

Filter by status, preference or score band. Each vendor opens to their form responses, documents, score breakdown and full timeline.

Learn more
EP Score breakdown with category weights and sources

EP Score

A rating out of 100 built from verified public records, with every source shown.

Each category opens to the exact sources behind it and the weight it carries. The score refreshes when public records change or the vendor updates their submission.

Learn more
Voice and multilingual vendor intake assistant

Voice and multilingual intake

Vendors answer in their own language, by speaking rather than typing.

The suppliers most likely to abandon an English form are the ones this reaches, and your team still reads every answer in English.

Learn more
Document collection with auto-read and expiry capture

Document collection

Documents read as they arrive, with expiry dates captured automatically.

Insurance certificates, tax forms and licences read rather than retyped, filed against the vendor rather than into a shared drive.

Learn more
Screening and watchlists with clear and flagged vendors

Screening and watchlists

Exclusion, debarment, sanctions and watchlist screening, run continuously.

Re-screened on a cycle rather than once at onboarding, with possible matches shown against your own record so a false positive takes one click.

Learn more
Import and export vendors with CSV upload

Import and export

Bring your vendor list in from almost any file, and take the directory out again.

Field mapping handles column names that do not line up, duplicates of vendors you already hold are skipped, and exports carry scores, categories and document links.

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Team and roles with invite, review, and approve permissions

Team and roles

Invite colleagues, assign roles, and keep approval a human decision.

Permissions follow the role rather than the person, so access moves correctly when somebody changes job and every action stays attributed.

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The wider platform
eProcureAI

VendorHub is where vendors get in. eProcureAI is what they get into.

Onboarding, screening and the EP Score live here. Requisitions, purchase orders, approvals and day to day supplier management run on the main platform. If you are looking at the whole picture rather than onboarding alone, start there.

Explore eProcureAI
The main platform runs requisitions, buying and supplier management end to end
VendorHub feeds it verified vendors rather than a list somebody typed in
Use VendorHub on its own, or as the front door to the whole platform
Common questions

Answered plainly

What is VendorHub?
VendorHub is eProcureAI's vendor onboarding workspace. You invite a supplier, they complete an onboarding form by web or by voice in their own language, documents are read and filed automatically, and an EP Score summarises what the record shows before you approve them.
What is an EP Score?
A rating out of 100 that summarises what is currently known about a vendor: which documents are present and current, what screening returned, and how the record has moved. It is a summary of evidence rather than a verdict, and approval stays your decision.
Can vendors onboard in their own language?
Yes. The onboarding portal and the voice intake both work in the vendor's language while your team reads the record in English. Suppliers who would struggle with an English form complete one by speaking instead.
Do vendors need an account or software?
No. They receive a secure link with nothing to install. If they stall partway through, reminders go out automatically rather than sitting on somebody's follow-up list.
How does screening work?
Vendors are screened against exclusion, debarment, sanctions, consolidated screening and watchlists, and re-screened on an ongoing basis rather than once at onboarding. A possible match is presented to you with both records side by side so you can compare them.
What happens when a match is a false positive?
You see your vendor's details against the list record, including state, formation year and officers. If they are not the same entity you dismiss the finding in one click and the score recomputes, with the decision recorded.
Can we import our existing vendors?
Yes, from a CSV with field mapping, including fuzzy matching on column names that do not line up exactly. Duplicates of vendors you already hold are detected and skipped rather than creating a second record.
How are renewals handled?
Expiry dates are tracked per document, so a certificate lapsing in a fortnight is visible now. When you request a renewal the vendor is asked for exactly that document rather than being sent through the whole form again.

See it with a supplier of your own

Bring a supplier you would rather not onboard by email, ideally one who does not read English or has a certificate about to expire.