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Feature

Diversity reporting is
a data capture problem

Almost every difficulty with supplier diversity reporting traces back to the same thing: the classification was never recorded when the supplier was onboarded, so somebody is inferring it afterwards from a company name.

Captured at onboardingDocumentation attached
Where diversity programmes lose credibility

Numbers nobody can trace

A reported figure that cannot be broken down to individual suppliers with documentation behind them is difficult to defend and easy to dismiss.

Outcome

Classification comes from the supplier

The supplier states their own classification and attaches the documentation, which is both more accurate and considerably easier to stand behind than inference.

In practiceFigures that break down to named suppliers with evidence attached.
Outcome

Reporting stops being a research project

When every supplier already carries their classification and period, producing a report is filtering and totalling rather than reconstructing.

In practiceReporting cycles measured in hours instead of weeks.
Outcome

Certification lapses are visible

A classification supported by a certificate that expired last year is a reporting problem waiting to happen, and expiry is tracked like any other document.

In practiceClassifications that are still true when you report them.
How a diversity report gets produced

Only the second approach is repeatable

The difference is entirely about when the information was captured.

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The challenge

Inferred at reporting time

Supplier names are matched against lists and directories months after onboarding, which is slow, partly accurate and impossible to verify properly.

SourceInference
AccuracyPartial
VerifiableWeakly
With VendorHub

Stated during onboarding

The supplier answers the question themselves and attaches supporting documentation as part of the questionnaire.

SourceThe supplier
AccuracyHigh
VerifiableYes
The challenge

A number without backing

The total exists but the documentation behind each classification is somewhere else, or nowhere, which makes any challenge awkward.

DocumentationElsewhere
TraceableLoosely
DefensibleWeakly
With VendorHub

Attached to the supplier

Certification documents sit on the supplier record alongside the classification they support.

DocumentationOn the record
TraceableFully
DefensibleYes
The challenge

Correct when captured

A certification that has since expired still counts in the report because nothing was tracking the date.

ExpiryUntracked
Report accuracyDecays
RiskOverstating
With VendorHub

Tracked to expiry

The supporting document carries its expiry like any other, and renewal is requested before it lapses.

ExpiryTracked
Report accuracyMaintained
RiskManaged
The challenge

Discovered at period close

Whether you met a commitment becomes clear once the period ends, at which point nothing can be done about a shortfall.

KnownAt close
Action possibleNo
OutcomeAn explanation
With VendorHub

Visible throughout

Committed against actual is visible during the period, so a gap can be addressed through sourcing decisions.

KnownContinuously
Action possibleYes
OutcomeA correction
Questions we get asked

About supplier diversity tracking

How do you track supplier diversity certifications?
By asking during onboarding rather than inferring afterwards. The supplier states their classification and attaches the supporting documentation as part of the questionnaire, and the certificate is tracked to its expiry.
Why not match supplier names against a directory?
Because it is slow, only partly accurate, and hard to verify. It also has to be redone every reporting period, whereas capturing it once at onboarding is permanent.
Can we report on a specific period?
Yes. Suppliers carry their classification and their onboarding date, so reporting is a filter and an export rather than an assembly exercise.
What if a certification expires?
It is tracked like any other document, with renewal requested before it lapses, so a classification does not silently become out of date inside a report.
Can we see progress against goals during the period?
Yes. Committed participation against actual is visible throughout rather than only once the period closes, which is the difference between correcting a gap and explaining one.
Is the documentation kept?
Yes, on the supplier record alongside the classification it supports, so a reported figure can be broken down to named suppliers with evidence.
Does this replace our reporting submission?
No. It produces the underlying figures and evidence. Wherever you file the submission itself stays as it is.
Related

Other parts of the workspace

FEATURE

Vendor directory

Where classifications and documentation are held.

Read more
FEATURE

Document collection

Certification documents read on arrival with expiry captured.

Read more
FEATURE

Onboarding forms

Asking the question at the point the supplier can answer it.

Read more

Bring your last diversity report

We will show what producing it from supplier records would look like, and how much of it was reconstruction.