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Solution

Vendor Credentialing for Healthcare
Current matters more than correct

A vendor who was clear when you credentialed them tells you nothing about today. In healthcare the exposure is not the onboarding, it is the eighteen months afterwards when nobody is looking.

Continuous exclusion screeningCredential expiry tracked per document
Why credentialing is a currency problem

The record has to be true now, not then

Everything in healthcare vendor credentialing is designed around the moment of approval. Almost nothing is designed around the two years that follow it.

Outcome

Exclusion listings are caught after approval

Screening runs on a cycle rather than once, so a vendor appearing on a list months after credentialing is picked up rather than assumed still clear.

In practiceYou find out from the workspace instead of from somebody outside it.
Outcome

Credentials expire visibly

Licences, cover and certifications each carry their own date, so a lapse is visible ahead of time rather than at the point somebody needs the vendor.

In practiceFewer vendors quietly operating on expired credentials.
Outcome

The evidence exists when asked

What was checked, when, and by whom is on the record, so producing it is retrieval rather than reconstruction.

In practiceA credentialing file that holds up under review.
Healthcare vendor credentialing

Where the exposure actually sits

Credentialing at onboarding is usually done well. What follows it is where the risk accumulates.

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The challenge

At credentialing only

The vendor is screened before approval and never again, so the file says clear for as long as nobody re-checks.

CheckedOnce
Later listingsMissed
ExposureGrows
With VendorHub

On a continuing cycle

Vendors are re-screened as lists update, so the position reflects now rather than the approval date.

CheckedContinuously
Later listingsCaught
ExposureManaged
The challenge

One review date

The vendor is reviewed annually, which means a licence expiring in month three is unnoticed for nine months.

GranularityPer vendor
GapUp to a year
DiscoveryLate
With VendorHub

Per document

Each credential carries its own expiry and surfaces before it lapses, regardless of when the vendor was last reviewed.

GranularityPer document
GapNone
DiscoveryAhead
The challenge

Concluded automatically

A name match becomes a block, and a legitimate vendor is stuck while somebody works out whether it was really them.

Decided byA rule
EvidenceSummarised
ResolutionSlow
With VendorHub

Shown with both records

Your vendor's details are shown against the list record so a false positive is resolved rather than escalated.

Decided byA person
EvidenceBoth records
ResolutionFast
The challenge

Assembled on request

Showing what was checked and when means gathering from several places and hoping the dates line up.

MethodCollection
TimeDays
ConfidenceModerate
With VendorHub

Already on the record

Screening history, credentials and attestations sit on the vendor record with their dates.

MethodRetrieval
TimeMinutes
ConfidenceHigh
Questions we get asked

About healthcare vendor credentialing

How often are healthcare vendors re-screened?
Continuously, on a cycle, rather than once at credentialing. That is the difference that matters, because the exposure sits in the period after approval.
How are credential expiry dates tracked?
Per document rather than per vendor. Each licence, certificate and insurance policy carries its own date and surfaces before it lapses.
What happens when a possible exclusion match appears?
It is shown to a person alongside your vendor's own details so you can compare them. Nothing is blocked automatically, because name similarity is common and genuine matches are rare.
Can attestations be collected in the questionnaire?
Yes, signed as part of the form and retained on the vendor record with the date, rather than chased as a separate exchange.
Can we produce evidence of what was checked?
Yes. Screening history, credentials and approvals sit on the vendor record with dates and named people, so producing it is retrieval rather than assembly.
Do clinical and non-clinical vendors use the same form?
They do not need to. Separate questionnaires per vendor type mean each is asked only what applies to them.
Does VendorHub make the credentialing decision?
No. It collects, reads, screens and scores. Approving a vendor is a decision a named person makes and the record shows who made it.
Related

Other parts of the workspace

SOLUTION

Screening and monitoring

Continuous exclusion, debarment and sanctions checks.

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SOLUTION

Document collection

Credentials read on arrival with expiry captured.

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SOLUTION

EP Score

A qualification score built from public records, with its sources shown.

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Bring a vendor credentialed a while back

We will re-screen them on the call. That is usually the moment the difference becomes obvious.