Home / Features / Vendor directory
Feature

A supplier list
that is actually current

Most vendor master data is a spreadsheet somebody inherited, with duplicates, missing tax identifiers and half-filled rows nobody trusts. The directory is what you get when the list is built by the onboarding rather than maintained beside it.

Built by onboarding, not maintainedA full record behind every row
Why master data goes stale

Because keeping it current is nobody's actual job

Vendor master data is maintained by whoever last had time, which means it degrades steadily and nobody can point to when it stopped being reliable.

Outcome

The list maintains itself

Records are created by onboarding rather than typed in afterwards, so the fields are populated because a supplier answered them, not because somebody transcribed them.

In practiceA directory that stays accurate without a data cleanup project every eighteen months.
Outcome

Duplicates stop multiplying

Suppliers you already hold are detected at import and skipped, so bringing in a legacy list does not double it.

In practiceOne record per supplier, with their whole history attached to it.
Outcome

You can answer questions from the row

Status, score and validity sit on the list itself, and the full record is one click away, so most questions never require opening anything else.

In practiceFaster answers to finance, legal and anyone asking about a supplier.
A spreadsheet and a directory

The difference is where the data comes from

The problem with vendor master data is rarely the tool. It is that the data is entered by people rather than collected from suppliers.

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The challenge

Typed in by staff

Somebody adds the supplier manually, often mid-task, filling in what they know and leaving the rest for later, which never arrives.

SourceStaff
CompletenessPartial
AccuracyVariable
With VendorHub

Created by the onboarding

The record exists because a supplier completed a questionnaire, so the fields are answers rather than transcriptions.

SourceThe supplier
CompletenessHigh
AccuracyHigher
The challenge

Discovered later

The same supplier appears twice under slightly different names and nobody notices until a payment or a report goes wrong.

DetectedEventually
MergingManual
FrequencyCommon
With VendorHub

Caught at import

Existing suppliers are matched during import and skipped rather than added a second time.

DetectedAt import
MergingRarely needed
FrequencyRare
The challenge

As current as the last cleanup

The list reflects whenever somebody last went through it, which is usually further back than anyone would like to admit.

UpdatedIn batches
Between cleanupsDrifts
TrustLow
With VendorHub

Updated by activity

Scores refresh from public records, documents update on renewal, and status changes when somebody approves.

UpdatedContinuously
Between cleanupsNo such thing
TrustHigher
The challenge

A row and nothing else

The spreadsheet holds a name and a few fields, and everything else about the supplier lives in email and shared drives.

Behind the rowNothing
EvidenceElsewhere
QuestionsTake time
With VendorHub

A full record

Every row opens to responses, documents, score breakdown and a complete timeline.

Behind the rowEverything
EvidenceAttached
QuestionsAnswered fast
Questions we get asked

About the vendor directory

What is in the vendor directory?
Every onboarded supplier with their category, status, EP Score and validity date, and a full record behind each one covering form responses, documents, score breakdown and timeline.
How do you keep vendor master data clean?
By having the data come from the supplier rather than from staff typing it in. Records are created by onboarding, duplicates are caught at import, and scores and documents update on their own.
Can we filter the list?
Yes, by status, preference and EP Score band, as well as searching by name.
What is the validity date?
How long the current qualification holds. It is on the row so re-qualification is planned rather than discovered when somebody needs the supplier.
Can we import an existing list?
Yes, from CSV, Excel, PDF, Word or an image, with field mapping for columns that do not line up and duplicate detection so you do not end up with two records per supplier.
Can we export the directory?
Yes, with EP Scores, categories and document links included.
What happens to a supplier who is not approved?
They remain in the directory with their status, so the record of what was collected and why they were not approved is kept rather than deleted.
Related

Other parts of the workspace

FEATURE

Clean up a messy vendor list

Importing a legacy list without duplicating it.

Read more
FEATURE

EP Score

The score shown against every supplier in the directory.

Read more
FEATURE

Import and export

Getting data in and out of the directory.

Read more

Bring your current vendor list

We will import a sample on the call and show you how many duplicates it contains.