Home / Features / Team and roles
Feature

Vendor Management Roles and Access
Access should follow the role, not the person

Permissions granted one request at a time are the reason most organisations cannot say why a particular person can see a particular thing. Roles are the fix, and they only work if they are the default rather than the exception.

Permissions come from the roleEvery action attributed
Why roles rather than permissions

Because permissions accumulate and roles do not

Individual grants feel flexible and become unmanageable. The problem is not the first grant, it is the two hundredth.

Outcome

Access is reviewable in an hour

There are far fewer roles than people, so checking who can do what means examining a handful of roles rather than every individual in turn.

In practiceA permissions review that actually gets done rather than deferred.
Outcome

Job changes do not leave residue

Moving from buying to compliance moves the access rather than adding to it, which is how people end up able to approve their own work.

In practiceSeparation of duties that survives internal moves.
Outcome

History survives departures

Removing somebody's access does not remove their entries. What they did stays attributed to them because the record describes what happened.

In practiceA supplier history with no gaps where former colleagues used to be.
How access usually gets granted

And why nobody can explain it later

Every organisation starts with sensible access and ends up with a configuration nobody owns.

Book a demo
The challenge

Per person, on request

Somebody needs to see something, so they are given it. Three years later the permission set is a record of past requests rather than a design.

UnitA person
RationaleForgotten
ReviewableBarely
With VendorHub

Per role, by design

A role carries its scope and people are placed in roles, so access is intentional rather than accumulated.

UnitA role
RationaleExplicit
ReviewableEasily
The challenge

Permissions stack

The new access is added and the old is rarely removed, which quietly creates people who can act on both sides of a control.

Old accessKept
New accessAdded
ResultAccumulation
With VendorHub

Access moves

Changing role changes what somebody can do, rather than extending it.

Old accessRemoved
New accessApplied
ResultCorrect scope
The challenge

A gap in the record

Removing a person sometimes takes their history with them, leaving a record that cannot say who did what.

AccessRemoved
HistoryAt risk
RecordDamaged
With VendorHub

History preserved

Access is removed while their entries remain attributed, because the record describes events rather than current staff.

AccessRemoved
HistoryKept
RecordIntact
The challenge

A setup task

New starters wait for someone to configure their access, which takes as long as it takes.

Time to productiveDays
Depends onSomebody else
ConsistentNo
With VendorHub

An email invitation

Invited with a role and productive the same day, with permissions arriving from the role rather than being assembled.

Time to productiveSame day
Depends onNobody
ConsistentYes
Questions we get asked

About team and roles

What roles are available?
Admin for full access and Reviewer for review access, and you can create roles of your own. Permissions come from the role rather than being granted per person.
How do we invite somebody?
By name, email and role. They receive an invitation and are productive the same day, with access arriving from the role rather than needing configuration.
What happens when somebody changes job?
Their access follows the new role rather than being added on top of the old one, which is how people otherwise end up able to act on both sides of a control.
What happens when somebody leaves?
Their access is removed and their entries remain attributed to them, so removing a person does not create a gap in the supplier history.
Can we create custom roles?
Yes. Roles can be created to match how your organisation separates duties rather than being limited to a fixed set.
Is every action attributed?
Yes, to a named person, with a timestamp. Nothing is recorded anonymously or against a shared account.
Can somebody approve a supplier they onboarded?
That depends on how you scope your roles. The workspace supports separating those duties, and whether you do is your policy decision.
Related

Other parts of the workspace

FEATURE

Approvals and activity

What needs a person, and the record of everything else.

Read more
FEATURE

Security and data handling

How records are protected and who can reach them.

Read more
FEATURE

Vendor directory

What each role can see once they are in.

Read more

Map your roles on the call

Bring how your team separates duties today and we will set the roles up against it.