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Solution

Subcontractor Onboarding for Construction
Nothing starts until the paperwork does

On a site, documentation is the gate rather than the admin. An uninsured subcontractor arriving on Monday is not a filing problem, it is a stop-work problem, and it is usually discovered at the gate.

Verified before mobilisationSite requirements per contractor
Why construction is different

The paperwork decides whether work can start

In most sectors, missing documentation is an administrative gap. On a site it stops the job, and it stops it on the morning everybody turns up.

Outcome

Nobody mobilises on lapsed cover

Insurance and qualifications are verified as current before mobilisation rather than assumed from an onboarding check made months ago.

In practiceFewer subcontractors turned away at the gate.
Outcome

Cover stays current mid project

Documents are tracked to their own expiry with reminders and escalation, so a policy lapsing in month eight is visible in month seven.

In practiceExposure managed rather than discovered after an incident.
Outcome

Site specific requirements are handled

What a contractor needs varies by site, and requirements are recorded against the contractor and the location rather than carried on a clipboard.

In practiceThe right documents for the right site, without a separate process per project.
Construction subcontractor onboarding

How it usually runs, and what changes

Every one of these is familiar to anyone who has run a site, and none of them is about carelessness.

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The challenge

Checked once at engagement

Cover is verified when the subcontractor is first engaged and never re-checked, so a lapse in month eight surfaces only when something goes wrong.

CheckedAt engagement
Re-checkedNo
DiscoveredAfter an incident
With VendorHub

Tracked to expiry

Each document carries its date, the subcontractor is chased before it lapses, and escalation follows if they stay quiet.

CheckedContinuously
Re-checkedBy date
DiscoveredBeforehand
The challenge

A scramble at the gate

Paperwork is chased in the days before mobilisation, which is exactly when nobody has time and nothing can be delayed.

TimingLast minute
PressureHigh
ShortcutsTempting
With VendorHub

Cleared in advance

Onboarding runs ahead of mobilisation with progress visible, so a subcontractor who has not finished is known about early.

TimingAhead
PressureLower
ShortcutsUnnecessary
The challenge

A clipboard per site

Requirements differ by location and live in somebody's head or on paper at the gate, which does not survive staff changes.

HeldInformally
ConsistentNo
TransferablePoorly
With VendorHub

Recorded per contractor and site

What each contractor needs for each location is on the record, so it applies regardless of who is on the gate.

HeldOn the record
ConsistentYes
TransferableFully
The challenge

An English form on site

Trade subcontractors working in a second language are exactly the group most likely to abandon a written questionnaire.

CompletionPatchy
SupportHigh
LostSilently
With VendorHub

Their language, or by voice

The questionnaire runs in the language they use and can be answered by speaking, while your record stays in English.

CompletionHigher
SupportLower
LostFewer
Questions we get asked

About construction subcontractor onboarding

How do we stop subcontractors mobilising on lapsed cover?
Documents are verified as current before mobilisation and tracked to their own expiry afterwards, with reminders and escalation, so a lapse is visible ahead of time rather than at the gate.
Can requirements differ by site?
Yes. What a contractor needs is recorded against the contractor and the location, so a project with heavier requirements does not need a separate process.
What about subcontractors who do not read English?
They complete the same questionnaire in their own language, by typing or by speaking, while your record stays in English. On sites this is often the difference between a completed onboarding and a silent one.
How far ahead can we onboard?
As far ahead as you invite them. Progress is visible page by page, so a subcontractor who has not finished is known about well before mobilisation day.
Are trade qualifications tracked like insurance?
Yes. Every document carries its own expiry rather than the whole contractor sharing one review date.
What happens if critical cover expires?
New work can be blocked while existing work continues, which is proportionate rather than disruptive.
Can we import our existing subcontractor list?
Yes, from CSV, Excel, PDF or Word, with duplicate detection so the list does not double.
Related

Other parts of the workspace

SOLUTION

Document collection

Certificates read on arrival with expiry captured.

Read more
SOLUTION

Voice intake

For trades who would rather speak than type.

Read more
SOLUTION

Vendor portal

What the subcontractor sees, and why they finish it.

Read more

Bring a subcontractor mobilising soon

We will send the questionnaire on the call and show what clearing them ahead of the gate looks like.